Privacy Policy

Last updated: May 2026 · Version 1.0

Mentorify Ltd · Registered in England and Wales · Burbage Close, London, SE1 4EW · info@mentorify.co.uk

Mentorify Ltd is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Mentorify Ltd is the data controller responsible for your personal data. We are registered in England and Wales. If you have any questions about this policy or how we handle your data, contact us at info@mentorify.co.uk.

2. What Data We Collect

We collect the following personal data when you purchase from us:

Name — collected at checkout via Stripe
Email address — used to create your account and send you access to your guide
Purchase history — which guides you have purchased and when
Reading progress — how far through each guide you have read (stored to allow you to resume reading)

We do not collect or store your payment card details. All payment processing is handled securely by Stripe. Please refer to Stripe's privacy policy for information on how they handle your payment data.

We do not use cookies for tracking or advertising purposes. We may use essential cookies necessary for the website to function correctly.

3. How We Use Your Data

We use your personal data for the following purposes:

To provide you with access to your purchased guide — we create and manage your account using your email address and name
To send you account-related emails — including your password setup link and any important account notifications
To save your reading progress — so you can return to where you left off
To respond to your enquiries — if you contact us at info@mentorify.co.uk
To comply with our legal obligations — including maintaining purchase records for tax and accounting purposes

We do not use your data for marketing emails unless you have explicitly opted in. We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Contract performance — processing your name and email is necessary to fulfil your purchase and provide access to your guide
Legitimate interests — saving reading progress and maintaining purchase records serves our legitimate business interests and does not override your rights
Legal obligation — we are required to retain certain financial records for tax purposes

5. Data Sharing

We share your data only with the following third-party service providers, strictly to the extent necessary to provide our service:

Supabase — our database and authentication provider, which stores your account details and purchase history. Data is stored on servers within the EU/EEA.
Stripe — our payment processor, which handles your payment. Stripe is PCI DSS compliant.
Resend — our email delivery provider, used to send you account access emails.
Vercel — our website hosting provider.

All third-party providers are contractually bound to handle your data securely and only for the purposes we specify.

6. Data Retention

We retain your personal data for as long as your account is active and for a period of 7 years thereafter for legal and accounting purposes. You may request deletion of your account and personal data at any time by emailing info@mentorify.co.uk, subject to any legal obligations we have to retain certain records.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access — you can request a copy of the personal data we hold about you
Right to rectification — you can ask us to correct inaccurate data
Right to erasure — you can ask us to delete your personal data in certain circumstances
Right to restriction — you can ask us to restrict processing of your data in certain circumstances
Right to data portability — you can request your data in a structured, machine-readable format
Right to object — you can object to processing based on legitimate interests

To exercise any of these rights, please contact us at info@mentorify.co.uk. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. These include encrypted data storage, secure HTTPS connections, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

Some of our third-party service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

10. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected data from a child under 13, please contact us at info@mentorify.co.uk and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

13. Contact

Mentorify Ltd
Burbage Close, London, SE1 4EW
Email: info@mentorify.co.uk
Website: mentorify.co.uk